FAQs

Below are some frequently asked questions we have received, if you do not see your question here please contact us via support@ikon-usa.com or through our live chat to the right :)


  1. Make sure device is fully charged prior to initial use. It comes with a 50% charge initially, to further charge plug in the USB-c. Upon plugging in charging cable, the iKON logo will glow red and will stop glowing red to indicate the charge is fully complete. The iKON is now ready for use. Make sure pod and battery are always stored at room temperature, out of direct sunlight and standing up on a level surface for optimal experience.
  2. Remove rubber guard from bottom of iKON pod prior to connecting to device battery. Plug the pod into the top of the device. You will hear a click and the 360° light guide will blink.
  3. Priming may be required on a fresh iKON pod. For the best experience take 3 to 5 puffs at about 4 second intervals each and don't inhale.
  4. Enjoy and be an iKON.

  1.   Remove rubber guard from mouthpiece of device prior to use. You may reapply when device is not in use to protect from the elements.
  2.  Priming may be required on a fresh disposable if not kept in room temperature (70-72°F). To do so take 3-4 puffs in 4-7 second intervals while covering the air hole on the bottom of the device. Do not inhale while priming. This process optimizes the THC content in its ideal form for the best user experience. Make sure disposable device is always stored at room temperature, out of direct sunlight and standing up on a level surface for optimal experience.
  3.  Enjoy and be an iKON.

- Always visit a licensed retailer, dispensary or delivery service when purchasing vape products

- In California, look out for the universal symbol on legitimate vape product packaging

- Cartridges way below market price are a red flag--especially well-known brands

- Avoid cartridges sold without any packaging

- Go to the manufacturer's website and compare your product with images of their packaging

- Use QR codes, serial numbers or lab test results on the packaging to determine product legitimacy

- Do a quick search on the brand name to discover any potential red flags


Retail: All iKON products are available in licensed California dispensaries and delivery services.

Delivery: To see which delivery services carry iKON products, please check WeedMaps by entering your location..

Online: iKON devices may be purchased through our website.



iKON Disposables and iKON pods are only available in licensed California dispensaries and delivery services. We do not ship any THC products. iKON merchandise and devices SHIP to all 50 states.

Pricing will vary with each dispensary/delivery service. For more information on pricing, please contact or visit your local dispensary/delivery service.

Please contact orders@iKON-USA.com for more information.

Disposables and pods have an estimated shelf life of 1 year but may vary with use and storage of pod.

Tint of extract may change over a period of time due to use and storage. Color changes will not affect actual experience.

Dry hit the pod while it is disconnected from the iKON device.
For optimal performance make sure device is fully charged before use.
Hit the pod for 1-2 seconds until airflow is successfully unclogged.

iKON pods are designed to experience little to no leaking. If you experience any leakage, apply a small amount of alcohol to a cotton swab to clean area with leakage.
KEEP DISPOSABLES AND PODS AT ROOM TEMPERATURE. IF EXPOSED TO COLD TEMPERATURES, PRIME DEVICE BEFORE USE. EXPOSURE TO HEAT MAY CAUSE LEAKING OR DEVICE MALFUNCTION. To minimize device malfunction, keep devices/pod in an upright position. If leaking persists, contact support@ikon-usa.com.

Each experience varies with the user's vaping style and dosage preference.

When the distillate is close to empty, we recommend replacing your pod to avoid dry hits.

iKON pods are ONLY compatible with iKON devices.

There are 2 light indicators on the device:
iKON L.E.D. light on front bottom of device.
Light guide on top of device.
iKON L.E.D. light on front bottom of device.
RED = light blinks red when trying to use device-  charging is required
RED = stays red while charging
RED to OFF = device is fully charged
Light guide on top of device
WHITE = blinks when pod is inserted
WHITE = light guide activates upon use

The iKON L.E.D. light flashes red when the device needs to be charged.

Plug the USB-c cable into the charging port which is directly on the bottom of the device. When the device is charging, the iKON L.E.D. will be red until charging is complete. You may disconnect the cable once the red light turns off. Leave the pod disconnected while the device is charging. The device is not usable while the device is charging.